Increasing order value by 49.5%

Working through the night to make menu updates? Not on our watch. Find out how this pioneering creperie cafe eliminated errors, inefficiencies and overtime with the Vita Mojo Order Management System.



Business type
Crepeaffaire order management system powered by Vita Mojo

Like many other operators, Crepeaffaire’s drive towards digital ordering was significantly accelerated by COVID. They quickly assembled a tech stack that consisted of separate, fragmented providers for POS, online ordering and delivery integrations.

The use of multiple platforms quickly became time-consuming and difficult to manage. Updating menus and changing pricing across multiple platforms became a laborious and error-prone task. The team would have to work through the night updating every menu, store by store. Crepeaffaire’s innovative, agile and fast-moving team were being held back by the lack of speed of their tech stack.

Since moving to a one platform solution with Vita Mojo, Crepeaffaire manage their digital ordering, POS, kitchen management and third-party delivery in a single platform with ease. They’ve said goodbye to messy workflows and clunky integrations and hello to more time, bigger baskets and smoother operations. 

The best part? Crepeaffaire can update their menus once and schedule when they go live across all channels, without losing any sleep. Game changing.

It’s a no-brainer. Initially, it was difficult for us to visualise how all the fragmented parts could work together in one place. When you’ve been working with multiple systems for so long it’s hard to believe that one system could do it all.
Crepe Affaire
Richard Gilliatt, Digital Brand Manager

The results speak for themselves

Project outcomes and deliverables

Back-of-house. Transformed​

With Vita Mojo’s kitchen stations, Crepeaffaire can have separate food and drink stations and monitor them from one clear, easy-to-read screen. They now have a cleaner layout and calmer environment to fulfil orders in, more accurately.

Double-digit ATV growth

Allowing customers the time to browse their mouth-watering menu digitally without feeling rushed has allowed Crepeaffaire to free up staff time, improve customer satisfaction and increase their average transaction value.

Staying ahead of the trends​

Crepeaffaire are better equipped to react to trends and new ideas with Vita Mojo’s pricing zones and scheduling features. They can alter pricing, put new meal deals together or try new delivery bundles, quickly.​

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