One system to
cut labour costs and boost throughput
A Restaurant Order Management System is essential for quick-service restaurants where speed and consistency matter most. Orders now come from every direction: kiosks, mobile apps, online ordering pages, third-party apps, delivery partners, and dine-in. Handling hundreds of incoming orders each hour can quickly overwhelm staff and create errors if systems aren’t connected.
Vita Mojo’s Restaurant Order Management System brings everything together in one place. Built for growing QSRs and other fast-moving food businesses, it helps streamline operations by centralising orders into a single device. The result is lower labour costs, fewer mistakes, and a smoother online ordering process that improves both efficiency and the overall customer experience.
Driving efficiency and revenue
for 3,100+ locations
for 3,100+ locations
Why QSRs need a restaurant order management system
Quick service restaurants face unique challenges that traditional POS systems or outdated online ordering software can’t solve.
At peak times, operations are pushed to the limit:
- Customers want to conveniently order via a QR code, app, or kiosk.
- Staff are juggling multiple devices and trying to manage orders from Uber Eats, Deliveroo, and Just Eat.
- Menus need updating across sites, but it takes hours on multiple platforms.
The cost? Slow delivery times, poor customer experience, wasted food, and stressed teams.
A centralised order management solution removes this friction.You gain full control over your restaurant operations, improve operational efficiency, and create the foundation for scalable growth.
Online ordering system built for restaurants
Digital orders are the fastest-growing revenue stream in the restaurant industry. A modern online ordering system is no longer a nice-to-have; it’s essential to stay competitive.
With Vita Mojo, restaurants can:
- Offer a seamless online ordering page on their website.
- Accept online orders through mobile, kiosk, web, and third-party apps.
- Update the online menu instantly across multiple sites.
Unlike a free online ordering system with limited advanced features or hidden monthly fees, Vita Mojo delivers enterprise reliability, seamless integration, and a platform that scales from 5 to 500+ sites.
Digital ordering has transformed our business. Since we installed kiosks and introduced Click & Collect, the average order size is up 23%. That equates to another £323,000 per year when we’re at full capacity.
Manage all your online orders in one place
Instead of managing other channels on separate devices, Vita Mojo’s Kitchen Management System pulls everything into a single workflow and dashboard.
This means:
- One place to track dine-in, delivery, and collection orders.
- Faster processing, reducing wait and delivery times.
- Simpler training for staff, saving time and reducing errors.
By unifying your incoming orders, you streamline operations, improve service, and free up staff to focus on customers rather than admin.
More than a restaurant POS system
Think of it as a restaurant POS system reimagined for the digital-first world.
Our POS system integrates seamlessly with online ordering software, customer loyalty programs, kitchen management systems, and menu management tools. It doesn’t just process payments; it manages the full ordering journey, from first click to kitchen printer.
For operators looking for the best POS system for multi-site growth, Vita Mojo combines POS reliability with the flexibility of a complete restaurant management system.
Our primary requirement was a POS that could cope with Wasabi’s ‘grab & go’ restaurant experience, where at busy times, each transaction takes seconds. Vita Mojo’s POS is holding up very well in this environment and is far more reliable than our previous solution.
Connect seamlessly with delivery services
Delivery is a lifeline for QSRs, but it comes with challenges. Managing multiple tablets from delivery services like Uber Eats and Deliveroo leads to inefficiency and mistakes.
Vita Mojo integrates directly with delivery partners, so you can:
- Receive all orders in one place.
- Eliminate manual re-entry, saving time and avoiding errors.
- Keep menus and pricing consistent across channels.
With full control of delivery operations, you get more customers, more orders, and better margins.
Improve operational efficiency across every location
Operational efficiency is the backbone of any successful QSR. Our system helps you:
- Automate routine admin, from menu management to sales data reporting.
- Monitor real-time inventory to reduce food waste and optimise purchasing.
- Ensure consistent promotions, prices, and upsells across all sites.
By consolidating other systems into one, you cut monthly fees, reduce training time, and unlock efficiencies that directly improve profitability.
The operational efficiencies are huge. Our new kitchen layout where everything comes down the same line, through one system, has made things much cleaner and easier for the team to manage.
Enhance the customer experience with smarter ordering
Customer expectations have changed. They want to order quickly, pay easily, and feel recognised across every channel they use, whether that’s a kiosk in-store, a mobile app, or a third-party delivery platform.
Vita Mojo enhances the overall customer experience by creating a seamless, omnichannel journey:
- Shorter wait times and faster throughput during peak periods.
- Personal recommendations and upsells that increase basket size.
- Omnichannel loyalty that works everywhere, customers earn and redeem rewards whether they order via kiosk, app, QR code, or delivery.
- A consistent digital brand experience, with one connected loyalty scheme driving repeat visits and stronger relationships.
The result is a better overall customer experience that brings more clients, more customers, and more revenue, all without adding more staff.
Vita Mojo Analytics gives automated insights into your business performance. That’s what everybody wants. It’s minimal input, why wouldn’t you want it?
A complete management system for restaurants
This isn’t just an online ordering solution. It’s a connected platform for the entire restaurant industry:
- POS integration to manage orders, process payments, and access data.
- Menu management tools to push updates in seconds.
- Inventory management for better forecasting and less waste.
- Kitchen display system integration for faster preparation.
- Loyalty integration so customers feel valued every time they order.
One system, all your operations, fewer headaches.
Before, I had to get up at 5am on launch day to push all the menu changes live on each platform and used to spend a couple days prior to prep simple menu updates. Now we just update that item once, from a centralised place – and it’s live everywhere. It’s had an incredible time-saving impact on the business.
More than a sale system, a platform for growth
A traditional sales system records transactions. Vita Mojo goes further.
- Track the full customer journey across dine-in, delivery, and digital.
- Use sales data to refine menus, staffing, and promotions.
- Push notifications to engage loyalty members and encourage more visits.
Whether you’re a QSR, bakery, or food truck, you get the right system to save time, attract more customers, and scale with confidence.
Restaurant Order Management System – FAQs
Question
Answer
Q1: What software do restaurants use to take orders?
Most restaurants use a combination of POS systems and online ordering software. A modern order management system combines both, giving you one solution for dine-in, digital, and delivery.
Q2: What is the best order management system for restaurants?
The best system centralises all your channels, integrates with delivery partners, and improves operational efficiency. Vita Mojo is built specifically for quick-service restaurants to handle peak volumes at scale.
Q3: Which food ordering app is best for restaurants?
Apps like Uber Eats and Deliveroo bring reach, but the best results come from combining them with your own branded online ordering page and customer loyalty program.
Q4: What is a food ordering system?
It’s software that allows customers to conveniently order food online or in-store, while giving restaurants tools to manage orders, menus, and payments in one system.
Q5: What is a restaurant POS system?
A POS system (like Square POS or Vita Mojo) processes payments and manages sales. The most advanced features integrate with online ordering, inventory, and loyalty programs.
Q6: What is a food management system?
A food management system includes tools for menu management, real-time inventory, and kitchen display system integration, all designed to streamline operations and reduce food waste.
Q7: What are the main types of restaurant ordering systems?
The four types are: dine-in POS systems, online ordering solutions, delivery aggregator platforms, and full order management systems.
Q8: What ordering system does McDonald’s use?
McDonald’s combines kiosks, mobile apps, and delivery platforms with its own custom-built POS and kitchen systems, showing the value of omnichannel order management.
Q9: What is a multi-channel ordering system?
Its software allows restaurants to manage orders from multiple channels, kiosks, apps, websites, and delivery services in one place.
The right system for restaurants that want to grow
We work with food businesses of all shapes and sizes, but we’re built with QSR chains in mind.
- Proven with trusted brands like Wasabi, LEON, and GAIL’s.
- Designed for enterprise growth without enterprise-level coding skills.
- Scalable across multiple sites with advanced features that keep operations simple.
From quick wins like boosting throughput and ATV to long-term transformation, Vita Mojo helps restaurants stay competitive and profitable.
Take Control
with Vita Mojo
Ready to simplify your restaurant operations and grow faster?