There are a few ‘truths’ that every successful operator knows: hospitality is about people, practical problem-solving, and constant reinvention. Trends change, tech shifts, new challenges come quick. But it’s the resilient, inventive operators who set the pace.

Our inaugural Product Summit wasn’t about glossy features; it was a celebration of those stories. A celebration of operators who ask the right questions, embrace change, and push us all forward. Their voice, their achievements, and their real-world pain points have directly steered every milestone in Vita Mojo’s latest roadmap.

Why operators shape our roadmap

There’s no shortage of shiny new features in hospitality tech, but day-to-day success is built on simple, measurable results: more satisfied guests, higher AOV, fewer order mistakes, and teams with less stress and more time for genuine hospitality.

It’s the ambition and feedback from you, the operators, that sets our course. You’ve told us what moves the needle. So everything coming down the pipe is built to make what’s working for you even better, and to help more brands share that success.

Watch the full roadmap video by submitting the form below:

Let’s take a brief look at what’s launching in 2025, with a focus on the three core pillars that directly impact your business success: increasing revenue, increasing efficiency, and giving you peace of mind.

Increase revenue

• Streamline guest journeys and boost conversion with enhanced payment options, improved map UX, and mobile wallet loyalty passes
• Deepen loyalty engagement through stackable discounts, spend-based loyalty points, and new features like Pay at Table and Deliveroo Loyalty
• Elevate the delivery experience with Deliveroo improvements, including diet tags, KMS prep-stages for timely driver arrival, and live driver status on POS
• Enhance digital engagement with improved “refer a friend” sharing, app home page improvements, and a self-serve discounts editor

Increase efficiency

• Optimise kitchen throughput and consistency with KMS counters and shared modifier groups
• Streamline menu management with new self-serve tools like bulk menu editor and menu change scheduling
• Strengthen store operations with cash management improvements and multiple time zone enablement
• Accelerate campaign and settings changes with the self-serve splash screen editor and more self-serve tools, including Certified Deliveroo Tabletless

Improve peace of mind

• Enhance allergen safety and customer trust with UX/UI updates to the allergen filter journey
• Improve system reliability and performance with POS and kiosk performance enhancements and reduced webview crashes
• Bolster platform resilience and payment confidence through improved uptime and reduced payment setup mistakes
• Enhance operational visibility and response with centralised software, network, and hardware info for faster problem-solving and an improved status page

Looking Ahead: Co-Innovation and shared intelligence

Operators don’t just want features, they want clarity, foresight, and actionable insights. That’s why, looking to 2026, the next stage is intelligence: giving operators the power to ask natural-language questions of their data (“Why was Tuesday down?” or “Which menu should I push next week?”) and get real, practical answers, because those are the questions operators are already asking.

The first wave of this intelligence is being piloted alongside select partners, so if you’re keen to shape what the future looks like, there’s space at the table. Find more information here.

Want to see what’s next?

Every new tool, every improvement on the roadmap, started with an operator’s reality, a challenge faced, or a victory won. This summit is packed with their stories, the details that matter, and a peek at tomorrow’s biggest wins.

Fill-in your details in the form below to access the full Product Roadmap video. See how your peers are making hospitality stronger and discover the tools built to help you do the same.

Together, we’re redefining what’s possible in hospitality, one shift at a time.