In this episode, Michael talks with experienced operator and tech CEO Dan Brookman of Airship & Toggle. Two platforms that enable operators to engage customers by generating pre-sold revenue and recency and frequency of visit. They work with great brands like Boston Tea Party, Roadchef, Leon, Revolution Bars, Byron & Turtle Bay
Dan has over 30 years of experience in the hospitality industry, having owned and operated venues.
Dan gives an overview on how the pandemic impacted them as a business, and what they have been doing to help operators grow sales as well as being compliant during the pandemic.
We also talk about the future of food and drink and what role technology has in the new normal.
Dan gives practical advice which can be implemented to boost your business performance.